Privacy Policy

Last updated: 17 September 2026

MedCare (“we”, “us”) provides an electronic medical records and healthcare operations platform for doctors, patients, clinics, and hospitals. This page explains how we handle information in connection with getmedcare.com and related MedCare applications.

Information we process

Depending on your role, this may include account details (name, email, phone), professional and clinic information, appointment and clinical workflow data, prescriptions, health information you choose to provide, and technical logs needed to operate and secure the service.

How we use information

We use information to provide the MedCare portals, authenticate users, support appointments and clinical workflows, send transactional messages (such as password resets or prescription notices when configured), improve reliability, and meet legal or security obligations.

Sharing

We do not sell personal information. Data may be processed by infrastructure and email providers we use to run MedCare, under appropriate safeguards, and may be shared when required by law or to protect the service and its users.

Security

We apply role-based access, encrypted transport, and administrative controls. No method of transmission or storage is completely secure; please use strong credentials and keep license keys confidential.

Contact

Questions about privacy: support@getmedcare.com